Friday, April 17, 2015

Websites Down, with a Little Help from Verizon

On the off-chance you've tried to look at either of my websites* in the last day or so, you were no doubt disappointed. They've been down, thanks to something Verizon did somewhere near Dallas, Texas. And they're still down.
 *My author website at starrigger.net, or my free online writing course at writeSF.com.

My websites are hosted by SFF.Net, which for many years has provided reliable email and web-hosting at a reasonable price to a sizable chunk of the SF community. One thing I've always liked about SFF Net is that if you have a question or problem, you can shoot them an email and often have a friendly and helpful reply back within the hour. For many years, they've hosted my writing site for free or for a discounted price, simply because the course (nonprofit) is written primarily for kids, and they like to help kids.

SFF Net in turn is linked to the internet through its connection to Verizon. And when Verizon made some change without warning, all of SFF Net's websites went down, too. Apparently it was a pretty drastic (and destructive) change, because almost two days later, they're still down--while SFF Net waits for Verizon to provide needed technical assistance, allegedly sometime today. (They're keeping us updated via their twitter feed.)

So thanks, Verizon, for being right there to help when you're needed! Uh-huh. But seriously, thanks, SFF Net, for being such a great hosting service. Even when lumbering giants trample over all your good work.

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